Publish a Status Report

1. Open your status page in the dashboard.
2. Create a status report with a clear title and the affected components.
3. Set the incident status and write the initial customer-facing message.
4. Review the preview and notification choice before publishing.
5. Add updates as the investigation progresses, then publish a resolved update when service has recovered.

Explain customer impact, what is known, and when to expect the next update. Keep credentials, internal hostnames, customer data, and private investigation details out of public messages.

The report timeline is separate from monitor results. Confirm actual recovery before marking the report resolved. See Status reports.